Terms & Conditions

Effective Date: 26/11/2025

1. Introduction

These Terms and Conditions (“Terms”) govern access to and use of the website heroshot.co (the “Website”) and any associated services provided by HeroShot (“we”, “us”, or “our”) (collectively, the “Services”).

By accessing, browsing, or using the Website or Services, you acknowledge that you have read, understood, and agree to comply with these Terms. If you do not agree to these Terms, you must not use the Website or Services.

For enquiries regarding these Terms, please contact: andy@heroshot.co

2. Scope of Services

These Terms apply to all users of the Website, including but not limited to:

• Visitors browsing the Website

• Individuals creating accounts or registering for Services

• Customers purchasing or utilising HeroShot products or services

Use of the Website constitutes acceptance of these Terms and all associated policies referenced herein.

3. User Obligations

3.1 Eligibility

Users must be at least 18 years of age. By using the Website, you represent that you meet this requirement.

3.2 Acceptable Use

You agree not to engage in any activity that:

• Violates applicable laws or regulations

• Interferes with the operation or security of the Website

• Attempts unauthorised access to accounts, systems, or data

• Misuses the Services for fraudulent, harmful, or unlawful purposes

3.3 Account Security

If you create an account, you are responsible for:

• Maintaining the confidentiality of your login credentials

• Ensuring all activity under your account complies with these Terms

• Notifying us immediately of any unauthorised access or security concerns

4. Intellectual Property

All content on the Website—including text, images, designs, logos, graphics, videos, software, and underlying code—is the intellectual property of HeroShot or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, adapt, publish, or create derivative works from any content without prior written permission from HeroShot.

5. Payments and Fees

Where Services involve payment, all fees must be paid in accordance with the pricing and billing terms provided at the point of purchase or agreement.

• All payments are non-refundable unless expressly stated otherwise.

• We reserve the right to modify pricing at any time; however, changes do not affect fees previously agreed or paid.

6. Privacy and Data Protection

HeroShot processes personal information in accordance with applicable data protection laws, including the GDPR. Details regarding how personal information is collected, used, stored, and protected are outlined in our Privacy Policy.

Key principles include:

• Personal data is stored on secure servers located in the UK.

• Third-party processors are engaged only under Data Processing Agreements ensuring GDPR compliance.

• Users retain rights of access, rectification, erasure, restriction, portability, and objection under applicable law.

For full details, refer to our Privacy Policy and Cookie Policy, available on the Website.

7. Cookies and Tracking Technologies

The Website uses cookies and similar technologies to ensure functionality, enhance performance, and analyse usage.

Upon initial access, users are presented with cookie preference options, allowing acceptance, rejection of non-essential cookies, or custom configuration.

Full details are found in our Cookie Policy.

8. Service Availability

HeroShot endeavours to maintain uninterrupted access to the Website; however, we do not guarantee that the Website or Services will always be available, error-free, or secure.

We reserve the right to modify, suspend, or discontinue any part of the Website or Services without notice.

9. Limitation of Liability

To the fullest extent permitted by law, HeroShot shall not be liable for any:

• Indirect, incidental, special, or consequential damages

• Loss of data, revenue, profits, or business

• Errors, inaccuracies, or technical interruptions

• Unauthorised access to or alteration of transmissions, data, or accounts

HeroShot’s total aggregate liability for any claim relating to the Services shall not exceed the amount paid by the user for the specific Service giving rise to the claim.

10. Indemnification

You agree to indemnify and hold HeroShot harmless from any claims, damages, liabilities, losses, or expenses arising out of:

• Your breach of these Terms

• Misuse of the Website or Services

• Violation of applicable laws or rights of third parties

11. Termination of Access

HeroShot reserves the right, at its sole discretion, to suspend or terminate access to the Website or Services without prior notice if a user:

• Violates these Terms

• Engages in unlawful, harmful, or abusive conduct

• Poses a security, compliance, or operational risk

Upon termination, all rights granted to the user under these Terms shall immediately cease.

12. Changes to Terms

HeroShot may revise or update these Terms at any time. Significant changes will be published on the Website.

Continued use of the Website or Services following the posting of updated Terms constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the United Kingdom.

Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of UK courts.

14. Contact Information

For any questions regarding these Terms or any related policies, please contact:

Email: andy@heroshot.co